Customer Support Executive
WednTrip is looking for passionate and customer-friendly candidates for the role of Customer Support Executive. Join our growing travel team and help customers with bookings, package inquiries, and travel support while working remotely from anywhere in India.
Job Details
- Company: WednTrip
- Role: Customer Support Executive
- Job Type: Full Time
- Work Mode: Remote / WFH
- Salary: ₹18,000 – ₹28,000
- Experience: Freshers Can Apply
Required Skills
- Good Hindi Communication
- Basic English Understanding
- Customer Handling Skills
- Basic Computer Knowledge
- Email & WhatsApp Support
- Internet Browsing Knowledge
Benefits
- 100% Work From Home
- Flexible Work Environment
- Training Provided
- Growth Opportunities
- Monthly Incentives
- Friendly Team Culture
Job Overview
As a Customer Support Executive at WednTrip, you will be responsible for assisting customers with travel package inquiries, booking assistance, payment-related questions, and general support services. This role is ideal for candidates who enjoy interacting with people and want to build a career in the travel and tourism industry.
Selected candidates will communicate with customers through calls, WhatsApp, and emails while maintaining a professional and positive customer experience. Freshers with good communication skills and basic computer knowledge are encouraged to apply.
Key Responsibilities
| Customer Queries | Handle customer questions through calls, chat, WhatsApp, and emails. |
| Booking Support | Assist customers with travel package bookings and confirmations. |
| Issue Resolution | Resolve customer concerns and provide quick solutions professionally. |
| Package Guidance | Explain tour packages, pricing, offers, and services. |
| Customer Follow-Up | Maintain regular communication with leads and existing customers. |
| Data Management | Update customer details and maintain records properly. |
Eligibility Criteria
| Education | 12th Pass or Graduate |
| Experience | Freshers & Experienced Both Eligible |
| Language | Hindi Required, Basic English Preferred |
| Device Requirement | Laptop or Smartphone with Internet Connection |
| Location | Remote / Anywhere in India |
Start Your Career With WednTrip
Interested candidates can apply now by filling out the application form given below. Please ensure all details are entered correctly before submitting your application.
Shortlisted candidates may receive a basic online assessment related to typing speed, spreadsheet handling, and data management skills. Selected applicants will receive complete training and guidance before starting the work officially.